Sauna stove sold separately
Specifications & Features
<b>Specifications:</b></br>
</br><b>Features:</b></br>
</br><b>Certificates:</b></br>
What's Included
Warranty
Shipping & Returns
<p><b>Shipping policy</b></p>
<p>The estimated shipping time is 35 to 40 days.</p>
<p>Please note that these estimated shipping
times are subject to change or variation without prior notice due to various
factors, such as supply chain issues, delays in production, high demand for shipping
services.</p>
<p>The weight or packaging of this product
requires delivery by special appointment, and on a wooden pallet. </p>
<p>The driver is responsible for curbside
delivery “only” and will lower the items to ground level. </p>
<p>Prior to shipping this product, we contact
customers to share shipment details and discuss any extenuating delivery
circumstances that may complicate or cause additional delivery expenses. </p>
<p><b>Return policy</b></p>
<p>All orders canceled are subject to an administration fee equal to 25% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.</p>
<p>If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.</p>
<p>If your order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.</p>
<p>Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier</p>
<p>If the carton packaging has excessive damage with the exposed product:</p>
<p>Refuse shipment</p>
<p>Sign carrier paperwork: “Carton damaged and refused”</p>
<p>Notify Recolax immediately.</p>